Here's two places worth checking out:Sir-Tech's Wizardry Common Issues / Reported Problems page:
http://www.wizardry8.com/support/index.html#CommonProblems
Sir-Tech's Wizardry 8 Technical Support Forum: (search a bit before posting anything, likely someone has already reported similar problems and has been given a fix)
http://www.sir-tech.com/cgi-bin/ikonboard2/ikonboard.cgi